At MYCS, we offer a variety of services. We strive to make your computer solutions as convenient as possible. That’s why we offer the options of On-Site Service, where a MYCS agent will travel to your home or business to solve your problem quickly and securely; In-Store Service, where your hardware can be dropped off and worked on by our trained professionals; and Remote Service, where an agent will be able to log in off-site to your computer to fix the issue through your high speed internet connection, or talk you through the problem over the phone.

Our services and the available methods to provide solutions are as follows:

1. Operating System Service – On-Site, In-Store
a. Full hardware and software diagnostic evaluation, system repair, and optimization
b. Virus and Spyware removal

2. Operating System Install – On-Site, In-Store, Remote

3. Wireless Networking – On-Site
a. Installation and encryption of wireless network

4. Network Troubleshooting – On-Site, Remote

5. Peripheral Setup – On-Site, In-Store, Remote
a. Setup of printer, camera, or scanner to ensure that it is in sync with your PC

6. Software Service – On-Site, In-Store, Remote
a. Installation of software
b. Correction of any defective software program

7. Hard Drive Install – On-Site, In-Store
a. Configuration of a new hard drive

8. Antispyware Install – On-Site, In-Store, Remote

9. Antivirus Install – On-Site, In-Store, Remote

10. Memory Install – On-Site, In-Store

11. Optical Drive Install – On-Site, In-Store
a. Installation of this drive will give your PC more data backup and storage space

12. I/O Card Install – On-Site, In-Store
a. New graphics card to enhance gaming
b. Configuration of internal card to desktop

13. Data Backup – In-Store

14. Data Transfer – On-Site, In-Store

15. Digital Music Setup – On-Site, In-Store

16. Digital Imaging Setup – On-Site, In-Store

17. Digital Video Setup – On-Site, In-Store

18. Diagnostic – On-Site, In-Store
a. Comprehensive inspection of your PC to locate any problems or dangers to your system

19. System Tune-Up / Upgrade – On-Site, In-Store, Remote

Additional Services

• Adding devices to an existing network
• Network storage device setup
• Wireless networking with broadband phone service
• Broadband services
• Dial-up service
• Online console gaming setup
• Home theater device networking
• Device repair
• Advanced laptop repair
• Laptop hard drive install
• Computer protection service
• Data rescue
• Data cleansing
• System customization
• Restore CD creation

Pricing

MYCS provides quality technological services for very reasonable prices. Rates are as follows:

o On-Site Business Consultations: $150.00 per hour
o On-Site Home Consultations: $100.00 per hour
o Phone Consultations: $100.00 per hour ($25.00 every 15 minutes)
o Remote Access Rate: $150.00 per hour
o In-Store Hourly Rate: $60.00 per hour